Janie G Rsb

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Verified Reviewer
| map-marker Milwaukee, Wisconsin

Dissatisfaction

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I have been using the Bic white-out tape since it came out @ work and @ home. Recently, two of the packages that I had purchased had (2) faulty tapes in one pkg & (1) faulty tape in the other pkg. UPC#'s = 70330 5**** & 70330 5**** This is really irritating??? Jane Gorski ednajane2003@***.com 715-850****
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Anonymous
map-marker Melbourne, Victoria

Because you will not get back to me, when all I want is new blades without a handle. Every time I want blades, I have to get a new handle that is a *** on the environment Suggestion

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Nobody has got back to me regarding my complaint You can contact me at either my web address. Sorry email address DW Kirk 28@***.com or my telephone Australia 0436 61* ***. Then you can save the environment and give me the blades without the handles its a no brainer almost as stupid as you wanting me to keep writing things before youll accept it with you hundred characters
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User's recommendation: Buy another brand that has replacement blades without a handle

Samantha S Rsi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Returning order before ships out

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BIC - Returning order before ships out
I need to cancel my order and get a refund before it ships out I no longer need the lighters thank you
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Loss:
$32

Preferred solution: Full refund

Takayla G
map-marker North Vancouver, British Columbia

Haven’t received order

I havent received my order. I cant seem to track it . I also received an email saying it was delivered . I wanted to talk to an advisor.
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Loss:
$32

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Bellevue, Washington

I needed customer support

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I called them 2 times and they never answered all I want is my tracking number :( this is for my girl friends birthday and I dont even know when or if Ill even get my order
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Resolved
Cliffy

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Verified Reviewer
| map-marker Havana, Illinois

Resolved: Have attempted to contact them several times and they do not respond.

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BIC - Have attempted to contact them several times and they do not respond.
Updated by user Jan 31, 2023

Company fixed the issue and I have been provided with product replacement. They replaced the lighters and sent me several coupons. They have also stayed in contact with me to work on getting the product better for consumers.

Original review Jan 01, 2023
I have sent several complaints to them and no response. I have a bag full of lighters that didnt last more than two days.

The one I just steered using last night at 5-6 pm is already dead and non functional. Bic lighters are the most expensive lighters out there and used to be a high quality long lasting lighter however now they lucky to last two days. Not sure whats more disappointing that the lighters are crap now or that the company doesnt bother to even respond to customer complaints. They say on their website they dont give out coupons or free items.

Well I dont want free one I just want the ones I pay for to work properly! I hope another company starts making lighters soon bc it would not be hard to Take customers away from bic!
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Preferred solution: Refund or replacements

User's recommendation: Buy clipper

1 comment
Yann Qsc

I have had the same problem Bic lighters used to last a long time but recently it's it's kind of crazy because I've been going through him like like candy it's it's nonsense that they're expensive they're out rated and they don't last as long as they used to I don't know what's going on but I'm about to go back to my Zippo

Anthony W Xgk
map-marker Palmdale, California

Licensing

I would like to share my Sell sheet, Patent, and commercial to the team for a consideration. who would that be?
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Preferred solution: An email where i can submit my product 3d models, sell sheet, commercial?

Anonymous
map-marker Charlotte, North Carolina

I am very unsatisfied with my purchase of 2 Bic White Out Mini Twist Correction Tape. It made a big mess and didn't even work properly.

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I purchased 2 packs of Bic White Out Mini Twist Correction Tape I read and followed directions and instructions and it's not satisfactory any at all. I do not want coupons or free samples because I will not purchase this item in the future. It made a mess of my hands the tape itself wouldn't roll out and didn't cover up what I wanted to cover over.
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User's recommendation: Do not purchase this product or item.

Cindi B Fkp
map-marker Irwin, Pennsylvania

Question about a big razor

Hello I know they asked for your email but I prefer them give us a call at 412-824-**** question about big razors thank you
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Preferred solution: Let the company propose a solution

Georgene Btt
map-marker Montgomery, Alabama

Disposable blades are dull want cut anymore.i am a customer since the sixties.please help

I been using single blade dispoable blades since the sixties with not cutting beard problems here lately the blades appear verydull
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Tina K Fll

Damaged product/ late delivery

BIC - Damaged product/ late delivery
Every lighter is damaged the picture is missing in some parts of the lighter. The lighters arrived almost a week late.
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Loss:
$40
Pros:
  • Used to be a good product
Cons:
  • Right now they leak and catch fire and they cost way to much
  • So no i will not buy bic again
  • Bic did not respond

Preferred solution: Let the company propose a solution

Mikella P

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Verified Reviewer

Lighter Exploded

BIC - Lighter Exploded
BIC - Lighter Exploded - Image 2
The ilghter exploded on my kitchen bench damaged my kitchen bench and lucky no1 was standing near it
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Loss:
$1500

Preferred solution: Let the company propose a solution

Anonymous
map-marker Huntsville, Alabama

Your BIC Wite-Out EZcorrect is flawed

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I purchased three--one at a time in an attempt to white out printed text. The clear strip comes out instead of storing, preventing the white-out strip from functioning.
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User's recommendation: Do not purchase these units until they are re-designed.

Matthew W Xxc

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Verified Reviewer

BIC multi purpose lighter

BIC multi purpose lighter

Hello I only just brought my big bic multi purpose lighter it was like about 3 days ago now I brought it from supermarket to use to light home wood fire place and its run out off lighter fuel already and it was playing up right out off the boxs it never lite the first or second time usually took a few times before it would light and now it wont work at all. What do I do as Im not happy with product at all and I buy alot off bic lighters.

Please let me no what I can do as I dont have the receipt for lighter and paid cash.

Please get back to me with what can be done as if nothing can be then I wont be buying any more bic products ever again. Please help

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Loss:
$25

Preferred solution: Let the company propose a solution

Jacki D Mxk

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Verified Reviewer
| map-marker Harleysville, Pennsylvania

Defective product

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Two WhiteOut tapes were defective. Bic said return them for replacement. Well, it would cost $3 to mail back. Seriously? Do they think I lied? I emailed again &;;;;;;; they didn't answer. Ugh!!
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Anonymous
map-marker Brisbane, Queensland

Shortchanging long-standing customers

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I have bought two small lighters in the past 3-4 weeks. Nothing has changed on my end. There is 100% no doubt BIC is cutting corners to increase profits and this disgusts me. You now expect me to pay more for your product than I ever have before and you feel its justified to change your lighters, so that instead of them lasting many months like they used to, they now only last weeks? Nope, greedy companies like yours can *** off. No more BIC lighters for me.
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Cons:
  • Almost empty when new
  • So no i will not buy bic again

User's recommendation: Buy a different brand lighter.

About

Related Companies

BIC USA, Cello Writing, BIC Kids, Tipp Ex, BIC Graphic

Summary

Manufactures ballpoint pens, lighters, and shavers.

BIC reviews and complaints

BIC is ranked 332 out of 1754 in Cosmetics and Personal Care category

Area Served

UK

Payment Methods

VISA

Brands Related to BIC

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